tag:blogger.com,1999:blog-6017317.post2454751340720087072..comments2023-05-11T16:10:40.830+02:00Comments on mpffffhhhh's blog: the odyssey of buying lossless files....mpffffhhhhhttp://www.blogger.com/profile/03789827002029226151noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-6017317.post-18929901407019838822014-03-23T21:01:25.995+01:002014-03-23T21:01:25.995+01:00It's sad to read stories like this, Helmut. Bu...It's sad to read stories like this, Helmut. But truth be told, I am not surprised.<br /><br />For way too many companies, "customer support" means little if anything at all, and in this case, it seems they are way too busy to take a few minutes to read and understand your emails, and to provide a proper solution to your problems.<br /><br />But I think you did the right thing: first try to sort it out in a private way, and then show the interchanges so that other people take notice.Catetohttps://www.blogger.com/profile/02712575131425873729noreply@blogger.com